Privacy Policy

Roar Sporting Ltd

Last updated: 27 October 2026

At Roar Sporting Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make a purchase or subscribe to our newsletter.

1. Information We Collect

We may collect the following personal information:

  • Your name, email address, telephone number and delivery or billing address when you place an order.
  • Payment and transaction information required to process purchases.
  • Your email address when you subscribe to our newsletter.
  • Information about your use of our website, including cookies and browsing activity where applicable.
  • Information you provide when contacting us with an enquiry.

2. How We Use Your Information

We use your personal information to:

  • Process, fulfil and deliver orders.
  • Communicate with you regarding purchases and enquiries.
  • Provide customer support.
  • Send newsletters, product announcements and special offers where you have consented or another lawful basis permits.
  • Maintain and improve our website and services.
  • Meet our legal and regulatory obligations.

We process personal information on appropriate lawful bases, including contractual necessity, legal obligations, legitimate interests and consent, depending on the purpose.

3. Newsletter Subscriptions and Marketing

When you subscribe to our newsletter, we collect your email address to send you information about new products, special offers and Roar Sporting news.

We record subscription information, including the date and time of consent.

You can withdraw your consent at any time by using the unsubscribe link in our marketing emails or contacting us at brent@roarleather.co.uk.

We do not sell your personal information to third parties.

4. Payments and Order Processing

Payments are processed through our website's payment service providers. We do not intentionally store complete payment card details ourselves.

Personal information necessary to process orders may be shared with payment providers, delivery companies and other service providers involved in fulfilling your purchase.

5. Data Storage and Security

Our website operates using Runner AI, which provides website and store functionality, including storage of customer and newsletter subscription information.

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

We may use trusted third-party service providers to operate our website and business. These providers process information only where necessary and subject to applicable data protection requirements.

6. Cookies

Our website may use cookies and similar technologies to provide essential functionality, improve website performance and understand how visitors use our services.

Where required by law, we will obtain your consent before placing non-essential cookies.

You can also manage cookies through your browser settings.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business records and meeting legal obligations.

Newsletter subscription information is retained while you remain subscribed, subject to applicable retention requirements. We may retain limited records where necessary to demonstrate consent or honour unsubscribe requests.

8. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Request transfer of your information where applicable.

To exercise these rights, please contact us using the email address below.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

9. Sharing and International Transfers

We may share personal information with trusted providers involved in operating our website, processing payments, delivering orders and providing relevant business services.

Where personal information is transferred outside the UK, we will ensure appropriate safeguards are in place as required by applicable data protection law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality or legal requirements. The latest version will be published on our website.

11. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Roar Sporting Ltd

Website: www.roarsporting.com

Email: brent@roarleather.co.uk